Yes for certain parts only. We only supply these parts for customer’s own installation: internal or external 2.5″ and 3.5″ hard drives, RAMs, Windows desktop computer power supplies, Windows desktop computer video card, internal or external CD/DVD drive for Windows computers, USB wireless adaptor, antivirus software. These parts or software are non-returnable and non-refundable regardless whether they solve the customer’s computer problems or not, regardless whether diagnostic was done by the customer or Safemode technicians.